Joomla maintenance and maintenance agreement for your site

You want your Joomla site to stay secure and current long term without your team coordinating every update?

Then we take over ongoing upkeep as a maintenance agreement with defined scope: core and extension updates, security fixes, backups, monitoring and technical functional checks – in three packages from €69 plus VAT per month.

You keep a named contact and predictable monthly cost instead of surprise bills after the next incident.

  • A named contact for your Joomla maintenance
  • Structured maintenance instead of constant firefighting
  • Technical orientation before start and at key decisions
  • Clear deliverables in the agreement—no guesswork
  • Smooth handover after an upgrade project when needed

Free Joomla check

In a short chat we check your domain and classify the next sensible step – without obligation.

Three maintenance packages—one goal: a stable Joomla site

All three are maintenance agreements with personal support. Basis-Schutz keeps the site current, Care adds software licences, the quarterly review and clean-up cover, Care Pro adds prioritised guidance and all major upgrades.

Entry level

Manage Joomla Basis-Schutz

€69/month

Ongoing technical care

Joomla core updates
Updates for common extensions
Security updates
Critical vulnerabilities 5 working days response time when a flaw is actively exploited
Backups
Monitoring
Technical functional checks
Small changes and other work by time spent for example text corrections, minor adjustments, questions
Software licences included
Quarterly site review for improvements
Malware clean-up included

Extended care (Pro only)

Prioritised support
Ongoing technical guidance
All major upgrades included

Manage Joomla Care

€149/month

Ongoing technical care

Joomla core updates
Updates for common extensions
Security updates
Critical vulnerabilities immediately response time when a flaw is actively exploited
Backups
Monitoring
Technical functional checks
Small changes and other work 30 min/month for example text corrections, minor adjustments, questions
Software licences included
Quarterly site review for improvements
Malware clean-up included where the entry point was within the scope of ongoing care

Extended care (Pro only)

Prioritised support
Ongoing technical guidance
All major upgrades included
Recommended

Manage Joomla Care Pro

€249/month

Ongoing technical care

Joomla core updates
Updates for common extensions
Security updates
Critical vulnerabilities immediately response time when a flaw is actively exploited
Backups
Monitoring
Technical functional checks
Small changes and other work 30 min/month for example text corrections, minor adjustments, questions
Software licences included
Quarterly site review for improvements
Malware clean-up included where the entry point was within the scope of ongoing care

Extended care (Pro only)

Prioritised support
Ongoing technical guidance
All major upgrades included including the jump from Joomla 3 to the current version – minimum term 12 months, where the site stays upgrade-ready under ongoing care

What Joomla maintenance includes

You do not get loose hourly billing without a plan, but a package with defined technical ownership and a fixed monthly price.

Technical orientation & right package

We review baseline, extensions and specifics so your agreement matches the real effort of your site.

Backups and safeguards

Regular backups and reliable baselines before changes—built into the maintenance model.

Ongoing updates (core & extensions)

We keep Joomla and common extensions current within the package—the core of your Joomla maintenance.

Functional checks & monitoring

We watch stability and key behaviour—not only “update applied and done”.

Transparency & feedback

You know what is running, where attention is needed and what the next sensible steps are—including for internal handover.

Major upgrades in Pro

In Manage Joomla Care Pro, major upgrades on the official Joomla path are included where the site stays upgrade-ready (see package table).

Without Joomla maintenance vs with a maintenance agreement

Many issues do not come from a single update but from missing ongoing care. That is where a maintenance agreement helps.

Without agreed maintenance
  • Updates keep getting postponed—the backlog grows.
  • Security and compatibility stay unclear.
  • In emergencies analysis often starts from scratch.
  • Later major upgrades get more expensive and riskier.
With a maintenance agreement
  • Joomla, extensions and security updates stay on the plan.
  • You get proactive hints when something matters.
  • The site stays on a solid technical footing.
  • Future version jumps become more predictable and often cheaper.

During the 2026 attack wave this was exactly the difference: sites under ongoing care were patched the same day—the others were breached.

4-step process

How your Joomla maintenance starts

The entry is deliberately simple: request, orientation, start of care—then recurring maintenance runs in a structured way.

1

Request

You briefly describe domain, baseline and what you expect from maintenance.

2

Orientation & package

We review the technical situation and recommend Basis-Schutz, Care or Care Pro—depending on effort and depth you need.

3

Start of care

After approval we set up ongoing maintenance: access, backup and monitoring rhythm, clear responsibilities.

4

Ongoing Joomla maintenance

Updates, security, backups and checks run within the package—you stay unburdened and technically on track.

If your site still needs a larger version jump first, we handle that as an upgrade project—then care continues seamlessly.

What Joomla maintenance means here

For us Joomla maintenance is more than clicking single updates. We treat your site as an ongoing system that needs steady care and observation. The packages therefore differ not in the number of ticks but in how much risk we take on: none of them caps the number of security updates—what differs is the response time, not the security.

Who our Joomla maintenance agreement suits

The agreement fits companies and organisations that do not want a permanent in-house Joomla layer but need a professionally maintained site. Typical cases are public-facing sites, associations and businesses where technical stability supports credibility.

  • The site should stay secure and current long term
  • Internally there is little time or expertise for regular care
  • You want predictable monthly cost instead of surprise bills
  • You want a named contact instead of ticket roulette

Why professional Joomla maintenance pays off

Many sites are only touched when problems already exist—that is when updates get expensive or risky. Ongoing maintenance in a defined package keeps technical debt small, closes security gaps faster and makes future major upgrades plannable.

What owners get from ongoing care

You reduce risk and internal effort: updates, security and stability run within the agreement—with a partner who owns the technical side in a structured way.

  • No permanent update backlog
  • Clear ownership instead of internal ping-pong
  • Proactive hints instead of sudden emergencies
  • Predictable monthly cost in the package

Why now can be the right time for an agreement

After a successful upgrade or fresh migration your site is in a good starting position. That is the moment to protect that state with ongoing maintenance—before technical debt builds again.

  • No new backlog after the upgrade
  • Future Joomla version jumps more predictable
  • In Care Pro major upgrades are planned under defined conditions

Customer proof

What customers in similar situations value

KW

Klause W. K.

“Able to explain complex topics clearly to non-technical people. Offers services that are appropriate even for a small business.”

JK

Johann Kerner

Valores, Hilfe-Jugend-Kultur e.V.

“I would recommend Joomla again because advice, service and delivery of our request were excellent. As chair of the association I will gladly use the support and competent service again.”

MJ

Matthais Jaep

Chair, ASV Northeim eI

“Always friendly and helpful. We have just renewed the contract.”

SC

Stefan C.

“Fast support, fair terms, solutions tailored to customer needs.”

We deliberately care for only a limited number of Joomla projects at a time so quality, personal support and reliable response times stay sustainable.

FAQ

What is included in your Joomla maintenance?

Depending on the package: ongoing Joomla updates, extension updates, security updates, backups, monitoring and technical checks. From Manage Joomla Care onwards, software licences, the quarterly site review and clean-up cover are added.

What does Joomla maintenance cost?

Manage Joomla Basis-Schutz is €69 plus VAT per month, Manage Joomla Care €149 plus VAT and Manage Joomla Care Pro €249 plus VAT. The differences are in the comparison table on this page.

Is a “maintenance agreement” the same as Manage Joomla Care?

Yes. Our maintenance agreements are the Care packages: bundled services with fixed scope and monthly predictability.

Is there a quota for security updates?

No. None of the packages limits the number of security updates. What differs is the response time for critical, actively exploited flaws: up to five working days on Basis-Schutz, immediately on Care and Care Pro.

Is there proactive care?

Yes. Our care is not only reactive—it includes the quarterly improvement review and ongoing technical guidance.

Are backups included in maintenance?

Yes. Backups are part of all three packages and run before any larger change.

How much effort remains on our side?

Usually manageable: you provide access and key facts; we run technical maintenance and flag anything decision-relevant.

Does maintenance make sense after a large upgrade?

Yes. Especially then, maintenance keeps the site on a clean baseline after the upgrade.

Do I need an upgrade project first?

Only if your site still needs a larger version jump, for example from Joomla 3 or 4. If the site is already in good shape, you can start with the maintenance agreement directly.

What is the difference between Manage Joomla Care and Manage Joomla Care Pro?

Manage Joomla Care covers ongoing technical care. Manage Joomla Care Pro adds prioritised guidance, ongoing technical support and all major upgrades—see the comparison table above.

Is Joomla 3 covered in Care Pro?

Yes. Manage Joomla Care Pro includes all major upgrades, including the jump from Joomla 3 to the current version. This requires a minimum term of 12 months and that the site stays upgrade-ready under ongoing care.

Is there a minimum term?

Depending on the package, minimum terms may apply—for example Care Pro with major upgrades included. We explain the right option for your site in conversation.

Do you offer one-off emergency work without maintenance?

Yes. We also clean up hacked or broken sites without an ongoing agreement. Still, ongoing care usually delivers more value than late rescue missions.

Ask now for a no-obligation review of which maintenance package fits your Joomla site.

Free assessment